KPH Supplies – Privacy Policy

We, Cyber Universe Pty Ltd, trading as KPH Supplies ("we", "our", "us"), is committed to protecting the privacy and security of the personal information we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Last Updated: April, 2025

1. Information We Collect

We may collect personal information from you in various ways, including when you:

Visit our website kphs.com.au
Contact us via phone, email, or other means.
Use our services or purchase our products.
We will notify our customers via email if we find it necessary to collect additional types of personal information in the future.

2. The types of personal information we may collect include:

Personal details (e.g., Full Names, DOB).
Contact details (e.g., address, phone number, email).
Financial information (e.g., credit card details, billing address).
We will notify our customers via email if we identify additional purposes for processing personal data in the future.

3. How We Use Your Information

We use the collected personal information to:
- Provide and manage our services and products.
- We will notify our customers via email if we identify additional purposes for processing personal data in the future.
- Communicate with you regarding our services, products, or promotions.
- Comply with legal obligations.
- Should we identify new purposes for using your personal data beyond those outlined, we will inform you promptly via email.

4. Purposes for Which We Will Use Your Personal Data

We have set out below a description of all the ways we plan to use your personal data, and the legal bases we rely on to do so. We have also identified our legitimate interests where appropriate.

Purpose/Activity

Type of Data

Legal basis for processing

To register you as a new customer

Identity, Contact

Fulfilling our agreement with you

To process and deliver your order, including managing payments, fees, and charges

Identity, Contact, Financial, Transaction

Fulfilling our agreement with you; Essential for our lawful interests (to recover debts owed to us)

To manage our relationship with you, which will include notifying you about changes to our terms or privacy policy, asking you to leave a review or take a survey

Identity, Contact, Profile, Marketing and Communications

Fulfilling our agreement with you; Necessary to comply with a legal obligation; Essential for our lawful interests (to keep our records updated and to study how customers use our products/services); Consent

To enable you to partake in a prize draw, competition, or complete a survey

Identity, Contact, Profile, Usage, Marketing and Communications

Fulfilling our agreement with you; Essential for our lawful interests (to study how customers use our products/services, to develop them and grow our business); Consent

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data)

Identity, Contact, Technical

Essential for our lawful interests (for running our business, provision of administration and IT services, network security, to prevent fraud); Necessary to comply with a legal obligation

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

Identity, Contact, Profile, Usage, Marketing and Communications, Technical

Essential for our lawful interests (to study how customers use our products/services, to develop them, to grow our business, and to inform our marketing strategy); Consent

To use data analytics to improve our website, products/services, marketing, and customer experiences

Technical, Usage

Essential for our lawful interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business, and to inform our marketing strategy)

To make suggestions and recommendations to you about goods or services that may be of interest to you

Identity, Contact, Technical, Usage, Profile

Essential for our lawful interests (to develop our products/services and grow our business)

If we determine the need to process your personal data for purposes not previously disclosed, we will notify you through email.

5. Disclosure of Your Information

We may disclose your personal information to:

Third-Party Service Providers: We engage third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related tasks, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal and Regulatory Authorities: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
In the event that we plan to share your personal information with additional third parties not currently specified, we will provide you with prior notice via email.

6. Security of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.
If there are updates to the procedures for accessing or correcting your personal information, we will notify you via email.

7. Access and Correction

You have the right to access the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details provided below.
If there are updates to the procedures for accessing or correcting your personal information, we will notify you via email.

8. Cookies and Website Analytics

Our website may use cookies to enhance user experience and analyze site traffic. You can control or disable cookies through your browser settings. [Include details about any analytics tools used]
In case we implement new cookies or tracking technologies not previously described, we will inform you through email.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
And Whenever we make material changes to our Privacy Policy, we will notify you promptly via email

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Email: info@kphs.com.au
Phone: 1300 454 417

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Privacy Policy